Note: The Frequently Asked Questions page also contains some questions and answers related to troubleshooting.
CrashFix web application creates the following log files:
The file above is used for writing information about PHP warnings and errors occurring in CrashFix web application when it is being accessed by CrashFix users. For example, if a PHP error happens when a user tries to open some CrashFix page in his/her web browser, the error information is written here.
The file above is used for writing information about PHP warnings and errors occurring in CrashFix web application during communication with CrashFix service. For example, if an error occurs when an incoming crash report is being processed, the error information is written to this file.
CrashFix service creates the following log files (in Windows):
C:\Program Files (x86)\CrashFix\logs\monitor.log C:\Program Files (x86)\CrashFix\logs\error.log
and the following log files in Linux:
The monitor.log file contains messages from CrashFix monitoring process, while the error.log contains messages from the service itself.
Note: Although the error messages are short, the administrator is able to recover full error information (including the stack trace) from application.log file mentioned above.
However, sometimes it may be required to enable verbose PHP error messages for debugging purposes (this is strongly not recommended to do in production systems). The administrator is able to enable verbose PHP errors by defining CRASHFIX_WEBAPP_DEBUG PHP environment variable in php.ini configuration file:
SetEnv CRASHFIX_WEBAPP_DEBUG 1
Further reading: Daily Usage